1) Time Savings & Disruption in Workflow:

Time spent looking for information or waiting for the information to be served is a major source of wasted hours. Employee efficiency dramatically improves when the appropriate context-aware information is automatically provided to them without the need to actively request it. 

Any task that can be automated will be executed nearly instantaneously, which can remove bottlenecks and will reduce overall process execution times. As an added bonus, it can also contribute to saving thousands of hours every year on repetitive tasks!

Most DPA solutions include complex decisioning engines that can help improve overall efficiency by automatically reacting to events as they occur. For instance, a spike in demand for a particular product could automatically trigger changes to the supply chain to ensure continued availability.

2) Reduces Costs:

DPA is a very effective way of eliminating repetitive low-value tasks and increasing the maximum case load that can be handled by each employee.In many instances, the work of entire teams can be successfully automated, dramatically decreasing processing time while freeing precious personnel for more complex tasks.

3) Prevents Errors and Ensures Identical User-Experiences:

With humans, practice makes (almost) perfect! Humans need to be trained on how to execute a task and need to be re-trained any time the process is changed. Don’t get us wrong, we love humans. However, humans make mistakes, take time off work, are sometimes forgetful, and frankly too “human”.

Automation can guarantee 100% error-free always-consistent processing. 

These AI-enabled systems can actively guide employees through the steps the compose a process and prevent errors from happening. Process changes caused by new legislations, regulations or business practice can be instantly implemented throughout multiple teams by updating the automated workflow.

4) Instantly Improves User Satisfaction:

Users whether they are employees, partners, suppliers, or end-users hate to wait. What’s more, they don’t tolerate mistakes.

Automation and changes in digital experiences executed in real-time reduces friction caused by wait times and human errors.

5) Provides operational stability and Reduces Employee Churn:

By following fixed guidelines, DPA eliminates situations in which documents may be misplaced, or where processing steps might be missed. This allows employees to effortlessly provide value to clients while the software handles all the checks-and-bounds to ensure accuracy and security of the process.

With Robotics, automating mindless, repetitive tasks increases employee job satisfaction and can greatly contribute to reducing employee turnover.

6) Responds in Real-Time to Market Demands:

The ability of DPA to organize and digitize processes allows for easy adaptations and improvements. This enables organizations to quickly launch new solutions to scale and to adjust to the needs of the market. Rapid prototyping and experimentation is crucial for testing different user-scenarios and optimize in real-time. Adaptability powers adoptability.