What is Robotic Process Automation (RPA)?
RPA technologies focus on automating digital processes, application design and development, and business workflows to reduce costs, eliminate human errors and enable organizations to bring about digital transformation faster and more effectively.
Combining Business Process Optimization (BPM) methodologies and RPA technologies allows organizations to dramatically reduce end-to-end processing time and eliminate silos.
Most RPA technologies also provide platforms on which to build complex user applications in a matter of days, with little to no coding.
Advanced platforms will includecase management, AI, Robotics, analytics & work force intelligence.
Will Robots Replace Humans?
While Robotic Process Automation (RPA) is centred around eliminating the need for humans to complete repetitive, unskilled or low-skilled tasks, and is focused on automating processes to improve the customer experience, in the end, they allow organizations to provide better customer experiences and outcomes. RPA robots allow organizations to enjoy higher levels of efficiency and free up human workers for customer-centric work that requires intuition and creative thinking.
Levio’s Proven Approach for Digital Transformation
Digital transformation needs RPA.
RPA bots can fill in the gaps left by DPA, allowing organizations to enjoy higher levels of efficiency and free up human workers for customer-centric work that requires intuition and creative thinking. The existing DPA systems remain in place to ensure the most engaging customer journey experience, and RPA bots perform repetitive, time-consuming work once the need for human intervention is identified by the DPA system. Once a bot completes a task, DPA takes over, pushing follow-up actions and results to the customer or another human employee to complete or review.